Overview411 SOLUTIONS International provides strategic IT solutions utilizing the industry’s top technology. We help simplify and consolidate IT infrastructures while protecting businesses from planned and unexpected downtime. Our strategic partnerships with the industry’s premier IT solutions providers—companies that meet our rigorous standards for technological innovation and customer support—allow us to deliver tailored solutions to meet your business goals.
Environment-Appropriate Solutions
Many of us have learned the hard way that when it comes to addressing technology needs, there are many choices. And some are better than others. Finding the most “environment-appropriate” solution—the one that makes best sense for your unique business situation—requires a keen understanding of the existing technology platform, the anticipated performance to be achieved and the impact on all system users and administrators.
At 411 SOLUTIONS, we use a proprietary, three-part methodology to ensure that our solutions meet and exceed customer objectives. We call it AIM: assess, implement, manage:
Assess: Before any engagement—and regardless of its size—411 SOLUTIONS consultants assess and analyze both business needs and technology options to make sure that the most cost-effective, environment-appropriate solution is recommended. You receive a comprehensive report including system, application, and user audits, and recommendations for the upgraded infrastructure that will address your specific business requirements.
Implement: Drawing on our strategic alliance with IBM and other best-in-class providers, 411 SOLUTIONS provides complex server platforms for high availability business and e-business environments. Our technical experts manage the entire implementation, ranging from the procurement and testing of server platforms to training key users on system operations and applications.
Manage: For many customers, 411 SOLUTIONS acts as the primary IT management resource. Our technical experts can address all systems administration and management needs by delivering a broad range of support services that are designed to maximize system availability and productivity.
411 SOLUTIONS is a leading provider of customized High Availability and Business Continuity Recovery Solutions to the SMB market.
411 SOLUTIONS is an IBM Premier Business Partner, the highest level of attainment in the IBM Business Partner Channel. This achievement is based on stringent adherence to commitment, competency, customer satisfaction and contribution levels established each year by IBM.
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